Altar’d State Return Policy (2024): Turn Returns into Rewards

Understanding a store’s return policy is crucial for a smooth shopping experience. For Altar’d State customers in the U.S., knowing the details of their return policy can make the process simple, even if an item doesn’t work out. 

This 2024 guide to Altar’d State return policy covers everything from return process steps to exchange policy options and more. Whether shopping for trendy apparel or home décor items, this guide ensures that your Altar’d State shopping journey remains positive and rewarding.

What is Altar’d State?

Altar’d State is a popular U.S. retailer known for its trendy apparel, home décor items, and unique accessories. With a mission to inspire confidence and joy, Altar’d State offers not only fashion-forward clothing but also a commitment to customer satisfaction through policies like easy returns, exchange policy, and accessible customer support. 

Their stores aim to create an inviting environment for customers, providing them with a blend of style and support. This guide explains how Altar’d State handles returns, exchanges, and refunds to keep their loyal customers happy. From final sale items to clearance items and gift returns, this overview will show you how to navigate Altar’d State’s return process easily.

Altar’d State Return Process: 8 Easy Steps

The return process at Altar’d State has been designed for customer convenience. If you aren’t happy with a purchase, this step-by-step guide helps you return items smoothly and confidently.

1. Review the Return Policy

Before returning an item, it’s essential to review the Altar’d State return policy carefully. Altar’d State allows returns on most items within 30 days of purchase if they meet specific eligibility criteria for returns. Some items, like final sale items and clearance items, aren’t eligible for returns. Make sure to check any limitations, especially if you’re unsure about an item’s eligibility.

2. Assess Eligibility

To qualify for a return, items should be in new condition with tags attached. Altar’d State’s eligibility criteria for returns require items to be unworn and unwashed. Merchandise credit is often offered if you can’t meet all the criteria or don’t have a receipt. However, items like underwear and swimwear may have stricter return rules.

3. Prepare the Item

Carefully package the item for return, including any original packaging or accessories. Use secure packing to protect the item during shipping. A return label may be required, so it’s essential to follow Altar’d State’s specific instructions for preparing returns to avoid delays.

4. Initiate the Return

You can start the return process online, in-store, or by mail. Online returns can be initiated on the website, where you’ll input details like your order number and reason for return. If you’re returning in-store, locate the nearest Altar’d State store and bring the item along with your proof of purchase. If returning by mail, be sure to follow shipping instructions closely.

5. Provide Necessary Information

When initiating a return, ensure you have your order details ready. Essential details include the order number, contact information, and a clear reason for the return. Providing complete information helps the Altar’d State process your return faster.

6. Ship or Drop Off the Item

For by-mail returns, securely package the item and apply the return label provided by Altar’d State. Drop off the package at a designated shipping location. If returning in-store, simply hand the item over to a store associate who will guide you through the return process.

7. Await Processing

Once the Altar’d State receives your return, they’ll inspect the item to confirm it meets their criteria. The refund processing usually takes a few days, with refunds issued to your original payment method or as merchandise credit.

8. Receive Refund or Exchange

Upon approval, Altar’d State will issue a refund or an exchange if you prefer. Be sure to check your email for updates. Altar’d State aims for a quick turnaround, so you can expect an efficient resolution.

Initiating a Returns at Altar’d State

Online Returns

• Visit the Altar’d State website and go to the returns section.
• Follow the prompts to complete the return form, providing your order details and reason for the return.
• Prepare your items for shipping by following the instructions provided.

In-Store Returns

• Locate your nearest Altar’d State store with their store locator tool.
• Bring the item along with your proof of purchase to the store.
• A store associate will help you process the return and may offer an immediate exchange or refund.

Returns by Mail

• Package your items securely according to Altar’d State’s guidelines.
• Use a reliable shipping carrier, and make sure to include the provided return label if available.
• Keep the tracking number for reference until you receive confirmation of your return.

Follow-Up

• After initiating your return, monitor your email or online account for updates.
• For any questions or concerns, contact Altar’d State’s customer service support team for assistance.

Eligibility Criteria for Returns at Altar’d State

To ensure a successful return, items must meet Altar’d State’s eligibility criteria for returns. This generally means that items should be unworn, unwashed, and with original tags attached. 

Items such as final sale items and clearance items typically aren’t eligible for return, so it’s important to verify each item’s status before making a return request. Returns without proof of purchase may be processed as merchandise credit, but restrictions may apply based on the item’s condition and type.

Altar’d State Return Policy Without Receipt

If you don’t have a receipt, Altar’d State return policy allows for the possibility of a return. In most cases, returns without receipts result in a merchandise credit rather than a cash refund. While some items may not be eligible, providing details like purchase date and order history can help streamline the process.

Altar’d State Return Policy After 30 Days

After 30 days, Altar’d State may accept returns but often provides store credit rather than a full refund. This policy applies only if the item meets all other eligibility standards. For purchases made during the holiday season, extended return windows may apply, allowing for greater flexibility.

Altar’d State Exchange Policy

The exchange policy at Altar’d State allows customers to switch items for different sizes, colors, or styles when available. Eligible items for exchange must be in their original condition, meeting Altar’d State’s guidelines. The exchange process is similar to the return process and can be done online, in-store, or by mail. 

However, exchanges depend on stock availability, and the store reserves the right to deny requests that don’t meet their criteria. Additional charges may apply if the exchanged item is more expensive than the original. For online exchanges, follow the prompts to initiate an exchange, and Altar’d State will ship the new item to you upon receiving the original.

Altar’d State Holiday Return Policy

During the holiday season, Altar’d State holiday return policy includes an extended return window to accommodate gift purchases. This flexibility allows customers to return items several weeks past the standard 30-day period, ensuring a positive holiday shopping experience. Gift returns are also supported, with special considerations for customers who may not have the original receipt. 

Altar’d State’s customer service support team is available to assist with any holiday-specific return questions. The brand keeps customers informed of these extended policies through its website, social media, and email communications, so shoppers are always up to date on return options.

Altar’d State Refund Policy

The refund policy at Altar’d State is designed to be quick and convenient. For eligible returns, Altar’d State typically processes refunds within a few business days, issuing payments to the original payment method. Refund processing time may vary depending on the method, but Altar’d State works to keep this as efficient as possible.

Order Shipping Policy at Altar’d State

Altar’d State offers several shipping options tailored to meet customer needs. For standard shipping, delivery takes between 3 to 7 days, while expedited options are available for faster delivery at an added cost. For international orders, shipping options vary depending on location and may involve additional customs fees.

Does Altar’d Offer Free Shipping?

Yes, Altar’d State offers free shipping on orders totaling $99 or more within the United States. For orders under this threshold, a small shipping fee applies. This encourages customers to add more to their carts to qualify for free delivery.

Altar’d State Promo Codes and Discounts Policy

Promo codes and discounts are regularly available at Altar’d State, offering customers a way to save on trendy purchases. Customers can often find promo codes on the Altar’d State website, social media, and email newsletters. Newsletter subscriptions can provide exclusive access to additional discounts not offered to the public. 

FAQs

Does Altar’d State offer free returns? 

Altar’d State return policy may include free returns, particularly on eligible items returned within the designated timeframe.

What’s Altar’d State’s exchange policy? 

Altar’d State allows exchanges on most eligible items in new condition, subject to stock availability.

Does Altar’d State accept Visa gift cards? 

Visa gift cards are accepted for online and in-store purchases, with verification by the issuing bank.

What age group is Altar’d State for? 

Altar’d State targets young adults aged 18-35, offering a range of stylish and trendy apparel that appeals to this demographic.

Conclusion

Altar’d State’s return policies demonstrate their dedication to customer service support and flexibility. From the holiday return policy to standard returns, exchanges, and refunds, this guide covers it all. With over 100 U.S. locations and a robust online presence, Altar’d State return policy ensures that every shopper feels valued, making returns simple, straightforward, and ultimately rewarding.